This policy provides you with information about:
How we use your data
What personal data we collect
How we ensure your privacy is maintained
Your legal rights relating to your personal data
HOW WE USE YOUR DATA
Platts & Nisbett Ltd uses your personal data
to provide goods and services to you
to verify your identity
with your agreement, to contact you electronically about promotional offers and products and services which we think may interest you
to enable Platts & Nisbett Ltd to manage customer service interactions with you
where we have a legal right or duty to use or disclose your information (for example in relation to an investigation by a public authority or in a legal dispute).
Platts & Nisbett Ltd uses your personal data for electronic marketing purposes (with your consent) and may send you postal mail to update you on the latest Platts & Nisbett Ltd offers.
Platts & Nisbett Ltd aims to update you about products & services which are of interest and relevance to you as an individual.
You have the right to opt out of receiving promotional communications at any time, by:
1. making use of the simple “unsubscribe” link in emails; and/or
2. contacting Platts & Nisbett Ltd via the contact channels set out in this Policy.
Sharing data with third parties
Platts & Nisbett Ltd will not disclose your personal data to any third party. We will never sell or rent our customer data to other organisations for marketing purposes.
We may share your data with:
governmental bodies, regulators, law enforcement agencies, courts/tribunals and insurers where we are required to do so:
to comply with our legal obligations
to exercise our legal rights (for example in court cases)
for the prevention, detection, investigation of crime or prosecution of offenders
and - for the protection of our employees and customers.
How long do we keep your data?
We will not retain your data for longer than necessary for the purposes set out in this Policy. Different retention periods apply for different types of data, however the longest we will normally hold any personal data is 6 years.
WHAT PERSONAL DATA DO WE COLLECT?
Platts & Nisbett Ltd may collect the following information about you:
your name, your contact details, postal address, telephone numbers and e-mail address, your on-line browsing activities on Platts & Nisbett Ltd website, your communication and marketing preferences, your location, your correspondence and communications with Platts & Nisbett Ltd; and - other publicly available personal data, including any which you have shared via a public platform (such as a Twitter feed or public Facebook page).
Our websites are not intended for children and we do not knowingly collect data relating to children.
This list is not exhaustive and, in specific instances, we may need to collect additional data for the purposes set out in this Policy. Some of the above personal data is collected directly, for example when you complete a form on our websites, or send an email to a member of our team. Other personal data is collected indirectly, for example your browsing activity. We may also collect personal data from third parties who have your consent to pass your details to us, or from publicly available sources.
HOW WE PROTECT YOUR DATA
Platts & Nisbett Ltd is committed to keeping your personal data safe and secure.
Our security measures include: security controls which protect the entire Platts & Nisbett Ltd IT infrastructure from external attack and unauthorised access; and internal policies setting out our data security approach and training for employees.
WHAT YOU CAN DO TO HELP PROTECT YOUR DATA
Platts & Nisbett Ltd will never ask you to confirm any bank account or credit card details via email. If you receive an email claiming to be from Platts & Nisbett Ltd asking you to do so, please ignore it and do not respond.
You have the following rights:
the right to ask for a copy of personal data that we hold about you (the right of access)
the right (in certain circumstances) to request that we delete personal data held on you; where we no longer have any legal reason to retain it (the right of erasure or to be forgotten)
the right to ask us to update and correct any out-of-date or incorrect personal data that we hold about you (the right of rectification)
the right to opt out of any marketing communications that we may send you and to object to us using / holding your personal data if we have no legitimate reasons to do so (the right to object)
the right (in certain circumstances) to ask us to ‘restrict processing of data’; which means that we would need to secure and retain the data for your benefit but not otherwise use it (the right to restrict processing) and
the right (in certain circumstances) to ask us to supply you with some of the personal data we hold about you in a structured machine-readable format and/or to provide a copy of the data in such a format to another organisation (the right to data portability).
If you wish to exercise any of the above rights, please contact us using the contact details set out below.
DATA PROTECTION OFFICER
Platts & Nisbett Ltd has appointed a Data Protection Officer to ensure we protect the personal data of our customers (and others) and comply with data protection legislation.
If you have any questions about how Platts & Nisbett Ltd uses your personal data that are not answered here, or if you want to exercise your rights regarding your personal data, please contact our Data Protection Officer’s team by phone: 0114 275 0387 or e-mail:firstname.lastname@example.org or write to: Data Protection Officer, Platts & Nisbett Ltd, Woodfold Works, Woodfold, Sheffield S3 9PE
You have the right to lodge a complaint with the Information Commissioner’s Office. Further information, including contact details, is available at https://ico.org.uk.
This policy was last updated in November 2018.
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